27HR General Assistant – Mbombela (Nelspruit)

Location: Mbombela, Mpumalanga

Job Type: Permanent/ Full-time

Closing Date: Not Specified

Job Description

General Assistant Position

As a General Assistant, you will play an essential role in creating a welcoming and enjoyable shopping experience for our customers. Your responsibilities will include assisting customers with finding products, answering their queries, processing transactions, and ensuring that the store remains clean and well-organized. Your positive attitude and willingness to help are key to delivering outstanding customer service and upholding our store’s reputation.

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Key Responsibilities

The role of the General Assistant involves the following duties and responsibilities to be fulfilled:

• Customer Assistance: Offer accurate product information, guide customers in making choices, and demonstrate product usage.
• Customer Service: Resolve customer issues promptly and ensure their satisfaction with the service provided.
• Welcoming Approach: Greet customers warmly, offer assistance, and respond to inquiries with a friendly demeanor.
• Promotion and Sales: Inform customers about ongoing promotions and special offers to enhance their shopping experience.
• Cash Handling: Process cash and card payments accurately, issue receipts, and manage refunds and exchanges correctly.
• Stock Management: Receive deliveries, organize inventory, and maintain well-stocked shelves.
• Restocking: Quickly replenish sold-out items to maintain product availability.
• Store Maintenance: Dispose of waste appropriately and maintain cleanliness in designated areas, including the storeroom and kitchen.
• Safety and Compliance: Adhere to safety, security, and environmental regulations, including emergency procedures.
• Inventory Control: Assist with stock takes and keep track of product availability.

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Minimum Requirements

Applicants will be required to meet the following minimum requirements to be considered for this role:

• Education: Matric certificate.
• Language: Proficiency in English.
• Proximity: Reside within 25 km of the job location.
• Clear Criminal Record.

Preferred Qualities

• South African Citizen.
• Previous Experience: Experience as a Team Member or in a similar role.

How to Apply

Please note// Applications for the General Assistant position may only be submitted online through the Job Jack platform. Follow the instructions provided below to assist you apply.

Read through the summary of the General Assistant post provided above for important details that you need to know regarding the post before you apply and then click on the APPLY HERE tab below. It will redirect you to the original post on the Job Jack platform.

Further, read through the full description of the Team Merchandiser on the Job Jack Platform for the full overview of the original post and then click on APPLY below the post. Furthermore, it will redirect you to the Job Jack platform Login Page and click to Sign Up if you do not have an account already. It will redirect you to the Registration page, provide your personal information to sign up an account and then login again using your new login credentials.

Moreover, you will be redirected you to the original post once again, click to Apply once again and proceed to take the Selection Test and provide your personal details, attach your CV and your supporting documents to complete your application then submit. After submitting your application, you can rest assured that your application will reach the HR Office.

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