Call Centre Learnership 2024 – Clover (Roodepoort)

Location: Roodepoort, Free State

Ref NO: CLO240704-3

Job Type: Learnership

Closing Date: 16 July 2024

Job Description

Job Advert Summary

Clover is seeking new talent for its Call Centre Learnership. Successful candidates will spend the duration of the learnership at Clover’s Call Centre offices in Constantia Park (Roodepoort) and attend prescribed classes. By the end of the learnership, participants will have obtained an NQF qualification and gained experience in a top-tier Call Centre. Preference will be given to applicants from the West Rand surrounding areas. Persons with disabilities are encouraged to apply.

Also Apply For: Merchandising Learnership Programme – Managed People Solutions (Pretoria Central)

Minimum Requirements

Applicants will be required to meet the following minimum requirements to be considered for this role:

• Grade 12 or equivalent NQF4.
• Grade 12/Matric completed between 2019 and 2023.
• Average of 60% in English and Maths or Maths Literacy.
• Advanced computer literacy.
• Currently unemployed.
• Must not have participated in a Learnership before.

Also Apply For: Forklift Driver – VKB Retail (Phuthaditjhaba, Free State)

Required Competencies

• Proactive and action-oriented.
• Honest and consistent.
• Maintains high standards.
• Effective interpersonal skills.
• Commitment and motivation.
• Collaborative team player.
• Customer-oriented.
• Effective communicator.
• Ability to apply numerical principles.

Also Apply For: General Worker – Sasol (Sasolburg, Free State)

Duties and Responsibilities

The Call Centre Learnership 2024 involves the following duties and responsibilities to be fulfilled:

• Provide high-level customer service.
• Handle all inbound and outbound interactions.
• Resolve queries and complaints through relevant stakeholders.
• Capture and confirm customer orders accurately and on time according to the daily call list.
• Inform customers of account holds.
• Confirm customer orders as per standard operating procedures.
• Inform relevant stakeholders of issues pertaining to their orders.
• Sell Clover and Principal products according to customer needs.
• Offer new or additional products and describe features and special offers.
• Promote teamwork and cooperation.
• Assist team members to achieve team results.
• Share responsibility for completing tasks.
• Support team values.
• Participate in team meetings.
• Take responsibility for visual management of information.

How to Apply

Please note// Applications for the Call Centre Learnership 2024 program may only be submitted online through the official Clover Careers website. Follow the instructions provided below to assist you apply.

Read through the summary of the Call Centre Learnership 2024 program provided above for important details that you need to know regarding the post before you apply and then click on the APPLY HERE tab below. It will redirect you to the original post on the official Clover Careers website.

Further, read through the full description of the Call Centre Learnership 2024 program on the official Clover Careers website for the full overview of the original post and then click on APPLY below the post. Furthermore, it will redirect you to the login page below.

From the login page above, login if you already have an account with the recruitment website and complete the online application forms or click to Sign Up For An Account as highlighted on the above page. Therefore, it will redirect you to the Sign Up Options page and select the Sign Up With Email option, it will redirect you to the sign up page and provide your contact details. Thereafter, login again with your new created login details, it will redirect you to the company online application forms where you have to fill in forms by providing your personal details, attach your CV and your supporting documents and then save your application.

Do not forget to follow our Facebook page and WhatsApp Channel for more updates. help us help you secure your new job with just little to NO experience at all. Good Luck!

Follow Our WhatsApp Channel Here